Contact Us

If you have any questions, please e-mail Betfair directly. We will attempt to answer all e-mails within 4 hours during Helpdesk hours. If you are an existing Betfair account holder please include your username in all correspondence.

Helpdesk and Telephone Betting are manned 24/7 by English speaking Betfair brokers and Helpdesk staff and 3pm to 5am (Beijing time), 7 days-a-week by Mandarin / Cantonese speaking staff.

Please direct your e-mails to the relevant address:

For betting and account enquires: info@betfair.com
For betting and account enquires in Australia/New Zealand: ausinfo@betfair.com
For all employment enquiries: jobs@betfair.com
For all other business enquires: communications@betfair.com
For Education event queries: education@betfair.com

Alternatively, please telephone Betfair directly:

Telephone

From UK: 0844 871 0000

Ireland: 1800 944 000

Australia: 1300 238 324

International: 0044 203 059 8888

Please send all written correspondence to:

Betfair
PO Box 34467
London
W6 9WS
United Kingdom