Contact us

FOR SPORT

If you have any questions, please e-mail Betfair directly. We will attempt to answer all e-mails within 4 hours during Helpdesk hours. If you are an existing Betfair account holder please include your username in all correspondence.

Helpdesk and Telephone Betting are manned 24/7 by English speaking Betfair brokers and Helpdesk staff and 3pm to 5am (Beijing time), 7 days-a-week by Mandarin / Cantonese speaking staff.

Please direct your e-mails to the relevant address:

For betting and account enquires: info@betfair.com
For betting and account enquires in Australia/New Zealand: ausinfo@betfair.com
For all marketing enquiries: marketing@betfair.com
For all employment enquiries: jobs@betfair.com
For all other business enquires: corporate@betfair.com
For Education event queries: education@betfair.com

Alternatively, please telephone / fax Betfair directly:

Telephone
From UK 0844 871 0000
Ireland 1800 944 000
Australia 1800 644 738
International 0044 20 8834 8060

Fax
From UK 0844 871 0001

Please send all written correspondence to:

Betfair
PO Box 34467
London
W6 9WS
United Kingdom

FOR GAMES

If you have any questions, please e-mail Betfair Exchange Gaming directly. If you are an existing Betfair account holder please include your username in all correspondence.

The Helpdesk is manned 24/7 by English speaking staff.

Please direct your emails for account enquiries to: exchangegames@betfair.com

Alternatively, please telephone / fax Betfair directly:

Telephone:
UK: 0844 871 7000
From other countries: +44 207 074 7272

Fax:
UK: 0844 871 0001
From other countries: +44 207 074 7272

Please send all written correspondence to:

Exchange Gaming
PO Box 34467
London
W6 9WS
United Kingdom

FOR CASINO

If you have any questions, please e-mail Betfair Casino directly. If you are an existing Betfair account holder please include your username in all correspondence.

The Helpdesk is manned 24/7 by English speaking staff.

Please direct your emails for account enquiries to: casino@betfair.com

Alternatively, please telephone / fax Betfair directly:

Telephone:
UK:0844 871 7000
From other countries: +44 207 074 7272

Fax:
UK: 0844 871 0001
From other countries: +44 207 074 7272

Please send all written correspondence to:

Betfair Casino
PO Box 34467
London
W6 9WS
United Kingdom

FOR POKER

If you have any questions, please e-mail Betfair Poker directly at pokerinfo@betfair.com. We will attempt to answer all emails within 4 hours. If you are an existing Betfair account holder please include your username in all correspondence.

The Helpdesk is manned 24/7 by English speaking staff.

If you have any general observations on New Betfair Poker please email newpokerinfo@betfair.com We won't respond to individuals from this address but we will collate your feedback and highlight what action we will be taking over the coming months.

Affiliate Enquiries

Alternatively, please telephone / fax Betfair directly:

Telephone:
UK: 0844 871 7000
From other countries: +44 207 074 7272

Fax:
UK: 0844 871 0001
From other countries: +44 207 074 7272

Please send all written correspondence to:

Betfair
Level 2, Triq Kappillan Mifsud
Santa Venera
Malta
SVR 1851